We understand that on occasion you may have queries about your TCL air conditioner.
If you require any further information, please contact our Customer Care team.
We don't sell direct to the public, Please click here to find our current list of stockists. We recommend contacting directly the closest to you, since not all products may be available at your preferred location.
All manuals are available to download on our website from the product page. Make sure you pick the correct manual for your appliance.
Ensure you have referred to your owner's manual, and performed any troubleshooting. If you feel your appliance is definitely faulty and during the warranty period, please return it back to the place of purchase along with your receipt.
If you need further assistance in this process or you have any other queries, you can always get in touch with us on 1300 556 816, Monday to Friday from 8:30am to 5pm AEST (excluding Victorian public holidays).
The details of your warranty may vary per product. Find all the relevant info in your owner's manual.